We are proud to work with a wide range of different sectors. Please get in touch with us for a free copy of our e-brochures.



We can work with a diverse range of public and private healthcare services including:


  • Hospitals and clinics, outpatients departments and A&E

  • Clinical assessment and treatment centres including helplines

  • Local GP surgeries, dental services, opticians and pharmacies

  • Mental health practitioners, counsellors and therapists

  • Nursing homes and private residential care providers



We can help improve the provision of excellent customer service in the following sectors:


  • Airports, airlines and all associated air travel contractors

  • Bus and coach companies for local and national routes

  • Harbours, ferry terminals and cruise ship operators

  • Train stations and rail customer service providers

  • Taxi companies and similar private hire firms

emergency services

 Emergency Services  

We work directly with trained professionals in the following specialist areas:


  • Ambulance services from paramedics to operations centre staff

  • Police officers, investigators and community support officers

  • Firefighters, search and rescue crew members, disaster specialists

  • Incident response teams including road services or public utilities

  • Medical and First Aid support staff at St. John Ambulance or Red Cross



We support the design and provision of inclusive learning and teaching environments in:


  • Nursery and pre-school educational service providers

  • Primary schools including school club activities

  • Secondary schools and Sixth Form colleges

  • Technical Centres, Academies and Universities

  • Professional and vocational training providers

leisure and hospitality

 Leisure & Hospitality 

We train and inspire the owners, managers and staff working in the following venues:


  • Hotel chains, holiday cottages and caravan parks

  • Restaurants, bars, music and dance venues

  • Cinemas, theatres, museums and art galleries

  • Football and rugby stadia, ice rinks and bowling alleys

  • Family attractions, animal farms and theme parks

retail and recreation

 Retail & Recreation 

We share our extensive experience and help design outstanding customer service for:


  • Shopping centres, retail parks and department stores

  • Independent stores, clothes boutiques and high street chains

  • Hairdressers, barbers, spas and beauty salons      

  • Public swimming pools, sports centres and local gyms

  • Horse riding schools, outdoor activities centres and more

public services

 Public Services 

We provide expert training and mentoring to a wide range of public services providers:


  • Social services departments and family support groups

  • Local libraries and information centres for local residents

  • Youth services and associated youth offending teams

  • Enterprise agencies and business support initiatives

  • Environmental protection and health promotion

third sector

 Third Sector 

We get involved with the activities of charities and social enterprises, in particular:


  • Housing association and social housing registered providers

  • Social care charities and crisis management centres

  • Community-focused social enterprises and cooperatives

  • Advocacy groups and humanitarian charities