We are proud to work with a wide range of different sectors. Please get in touch with us for a free copy of our e-brochures.


We can work with a diverse range of public and private healthcare services including:


  • Hospitals and clinics, outpatients departments and A&E

  • Clinical assessment and treatment centres including helplines

  • Local GP surgeries, dental services, opticians and pharmacies

  • Mental health practitioners, counsellors and therapists

  • Nursing homes and private residential care providers


We can help improve the provision of excellent customer service in the following sectors:


  • Airports, airlines and all associated air travel contractors

  • Bus and coach companies for local and national routes

  • Harbours, ferry terminals and cruise ship operators

  • Train stations and rail customer service providers

  • Taxi companies and similar private hire firms

 Emergency Services  

We work directly with trained professionals in the following specialist areas:


  • Ambulance services from paramedics to operations centre staff

  • Police officers, investigators and community support officers

  • Firefighters, search and rescue crew members, disaster specialists

  • Incident response teams including road services or public utilities

  • Medical and First Aid support staff at St. John Ambulance or Red Cross


We support the design and provision of inclusive learning and teaching environments in:


  • Nursery and pre-school educational service providers

  • Primary schools including school club activities

  • Secondary schools and Sixth Form colleges

  • Technical Centres, Academies and Universities

  • Professional and vocational training providers

 Leisure & Hospitality 

We train and inspire the owners, managers and staff working in the following venues:


  • Hotel chains, holiday cottages and caravan parks

  • Restaurants, bars, music and dance venues

  • Cinemas, theatres, museums and art galleries

  • Football and rugby stadia, ice rinks and bowling alleys

  • Family attractions, animal farms and theme parks

 Retail & Recreation 

We share our extensive experience and help design outstanding customer service for:


  • Shopping centres, retail parks and department stores

  • Independent stores, clothes boutiques and high street chains

  • Hairdressers, barbers, spas and beauty salons      

  • Public swimming pools, sports centres and local gyms

  • Horse riding schools, outdoor activities centres and more

 Public Services 

We provide expert training and mentoring to a wide range of public services providers:


  • Social services departments and family support groups

  • Local libraries and information centres for local residents

  • Youth services and associated youth offending teams

  • Enterprise agencies and business support initiatives

  • Environmental protection and health promotion

 Third Sector 

We get involved with the activities of charities and social enterprises, in particular:


  • Housing association and social housing registered providers

  • Social care charities and crisis management centres

  • Community-focused social enterprises and cooperatives

  • Advocacy groups and humanitarian charities

Public & Charity Sector Testimonials

“The interactive nature of the training, and the fact that it was really relevant to my role specifically, made this so worthwhile.”  Sunderland City Council


“The Autism and Neurodiversity training is the best I have had in five years in my department.”

Department of Work and Pensions


“This course was really interesting and challenging and will definitely change my practice.”  Sure Start Sunderland


“The training was bespoke to our client group and was able to give advice and explanations to guide and help us work more effectively with our service users… we had lightbulb moments that have directly improved our working practice.”  Henshaws Housing and Support

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ANDA, Unit 15, Lumley Court, Drum Industrial Estate, Chester-le-Street,  County Durham, DH2 1AN


Call us : 0191 410 9974    E-mail:

© 2017 ANDA - Autism and Neurodiversity Academy Registered Charity No. 1028260  | Company Limited by Guarantee No. 2859620